📋 Terms & Conditions — Latest version: January 2026 🔞 For users aged 18+ only — Age Verification Required 🛡️ Complete KYC Verification — Keep Withdrawals Smooth 💰 Bonus Usage Terms — Read the terms before claiming ⚖️ r999 supports Responsible Gaming — Play Within Your Limits 📋 Terms & Conditions — Latest version: January 2026 🔞 For users aged 18+ only — Age Verification Required 🛡️ Complete KYC Verification — Keep Withdrawals Smooth 💰 Bonus Usage Terms — Read the terms before claiming ⚖️ r999 supports Responsible Gaming — Play Within Your Limits
Latest Version — January 2026

R999 Terms & Conditions — Complete Guide to Account, Betting & Payments

Creating an account at r999 constitutes acceptance of these Terms & Conditions. We want you to understand them clearly — which is why they are written in plain language. It is good practice to read through them before registering.

Register Log In Updated: 1 January 2026
On This Page
  • Account Registration & Eligibility
  • Identity Verification (KYC) Policy
  • Deposit & Withdrawal Policy
  • Betting Rules & Restrictions
  • Bonus & Promotion Terms
  • Account Closure & Fund Forfeiture Policy
  • Responsible Gaming Policy
  • Dispute Resolution Process

Key Terms at a Glance

The most important rules for using r999

Age Requirement & Eligibility

You must be at least 18 years old to open an account at r999. Accounts belonging to minors will be closed without notice and the balance may be forfeited.

Single Account

Each person is allowed one account only. Creating multiple accounts from the same device, IP address, or payment method will result in all associated accounts being permanently closed.

KYC Verification Required

Identity verification is required before your first withdrawal. Simply submit a photo of your National ID or passport along with a selfie — this is a one-time process.

Payments in Your Own Name

Only deposit and withdraw using a bKash or Nagad account registered in your own name. Using someone else's number will result in your withdrawal being blocked.

Bonus Wagering Requirements

A specified number of bets must be placed before a bonus can be withdrawn. Each bonus carries its own wagering requirement — please read the terms before claiming.

Fraudulent Activity Is Prohibited

Bonus abuse, arbitrage betting, VPN usage, and operating another person's account are strictly prohibited. Any such activity will result in permanent account closure.


By using the r999 website and its services, you are deemed to have accepted these Terms & Conditions. r999 r999 wants every user to read and understand these terms before using the platform — to avoid any confusion down the line. If you don't have time to read the full document, at least review the key sections, especially those covering payments, bonuses, and account closure.

Section 01
General Terms & Conditions

These Terms & Conditions apply to the r999 website, mobile app, and all associated services. r999 operates under an international gaming licence. By accessing our services from Bangladesh, you confirm that online betting is lawful in your jurisdiction.

R999 reserves the right to update these terms and conditions at any time. Notice of any changes will be posted on the website. Continued use of the platform after an update constitutes acceptance of the revised terms.

Important: These Terms & Conditions are provided in Bengali for convenience. In the event of a legal dispute, the English version shall be considered authoritative.

Section 02
Account Registration & Eligibility

To register at r999, you must meet the following requirements. If any condition is not met, the account will not be created — or if already created, it will be closed.

  • You must be at least 18 years of age — no exceptions
  • All information provided at registration must be accurate and belong to you personally
  • Each person may operate one account only
  • Residents of countries where r999 does not operate are not permitted to register.
  • Accounts may not be opened on behalf of another person or in the name of any organization

If you need to update any information provided during registration, please contact the support team. Self-editing is limited, as your details are linked to identity verification.

Warning: Providing false information during registration will result in account closure and possible forfeiture of any balance. r999 reserves the right to verify account details at any time.

Section 03
KYC — Identity & Age Verification

The Know Your Customer (KYC) process is an integral part of international gaming regulations. r999 We verify the identity and age of every member — this is not just a legal requirement, it is essential for the security of your account.

When is KYC verification required:

  • Before Your First Withdrawal — Mandatory
  • If suspicious activity is detected, at any time
  • For large withdrawal amounts (generally ৳50,000 or above)
  • When Updating Account Information

What You Need to Complete KYC:

  • Identity Document: National ID (NID), Passport, or Birth Registration Certificate
  • Proof of Address: Utility bill, bank statement, or other official government document
  • Selfie: A clear photo holding your ID document
  • Proof of Payment: Proof of ownership of the bKash/Nagad number used

After documents are submitted, verification is typically completed within 24 to 48 hours. Deposits and betting remain active during the verification period — only withdrawals are temporarily placed on hold.

KYC Level Required Documents Time Limit Benefits
Basic NID + Selfie 24 Hours Withdrawal Active
Standard NID + Proof of Address 48 Hours Increase Limit
Full All Documents + Proof of Payment 72 Hours Maximum Benefits

R999 keeps your KYC information completely secure. It is never sold or shared with any third party — it is used solely for identity verification and compliance with legal obligations.

Section 04
Deposit & Withdrawal Policy

Payments at r999 are straightforward and transparent. You can transact via bKash, Nagad, Rocket, and bank transfer. Mobile banking transactions generally carry no fees, though a small charge may apply for bank transfers.

Payment Methods Minimum Maximum/Day Time
BKash Deposit ৳200 ৳5,00,000 3–5 minutes
Nagad Deposit ৳200 ৳5,00,000 3–5 minutes
BKash Withdrawal ৳300 Based on Account Level 5–15 minutes
Cash Withdrawal ৳300 Based on Account Level 5–15 minutes
Bank Transfer ৳1,000 Unlimited (subject to KYC) 1–2 Business Days

Withdrawals must be made via the same payment method used for the deposit. If you deposited via bKash, your withdrawal must also go through bKash. This is part of international anti-money-laundering regulations.

Please Note: KYC must be completed before a withdrawal can be processed. The mobile number used for deposits must be registered in your own name.

Section 05
Betting Rules & Restrictions

Knowing the general Sports Betting rules at r999 will help you avoid unexpected situations.

  • Minimum single bet: ৳10
  • Maximum bet: determined by your account's VIP level and the specific event — limits are shown on the betting slip
  • Bets cannot be cancelled once accepted — please use the Cash Out feature instead
  • If a match is cancelled due to technical reasons, all bets will be voided and stakes refunded
  • If a match is partially completed (e.g., a cricket match interrupted by rain), the applicable rules will be displayed
  • In live betting, odds change immediately after key events such as goals or wickets

R999 reserves the right to void bets placed at incorrect odds. In such cases, the user will be notified and the stake will be refunded.

Section 06
Bonus & Promotion Terms

R999's bonuses are attractive, but each one comes with conditions attached. Claiming a bonus without understanding these terms may cause issues when you try to withdraw later.

What Is a Wagering Requirement?

Bonus funds cannot be withdrawn directly — you must first place bets totalling a specified amount. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to wager ৳10,000 before the bonus becomes withdrawable.

  • Welcome Bonus: Applicable on a minimum deposit of ৳200, claimable once, with 10x wagering requirement
  • Reload Bonus: Every Thursday, on a minimum deposit of ৳500, with 5x wagering
  • Cashback: based on weekly net losses — no wagering requirements apply
  • Free Bet: Usable in designated markets only; stake is deducted from any winnings

General Rules on Bonuses: The same bonus cannot be claimed more than once. Multiple people from the same household or device are not eligible for the same bonus. Bonuses are generally valid for 7 days — if wagering is not completed within this period, the bonus will be forfeited.

Section 07
Prohibited Activities

R999 is committed to maintaining a fair betting environment. The following activities are strictly prohibited — any account found engaging in them will be suspended immediately and without prior notice:

  • Bonus Abuse: Collecting bonuses through multiple accounts or using artificial means to meet bonus wagering requirements
  • Arbitrage Betting: Placing opposing bets on the same event across r999 and other platforms to secure risk-free profit
  • VPN Use: Accessing via VPN from a restricted region or concealing your identity
  • Account Sharing: Logging into another person's account or allowing someone else to use your own account
  • Use of Software: Using betting bots, scripts, or automated systems
  • Money Laundering: Using an r999 account as a vehicle for money laundering
Section 08
Account Closure & Balance Forfeiture

R999 reserves the right to temporarily or permanently close an account under the following circumstances. In the case of a temporary suspension, the account may be reinstated once the investigation is complete.

  • If Prohibited Activity Is Detected
  • Providing false information during KYC verification
  • If multiple accounts are found belonging to the same person
  • At the Direction of Law Enforcement Authorities
  • At the user's own request (voluntary closure)

If an account is closed due to a rule violation, the balance may be forfeited. Legitimately won funds and bonus-free balances are generally refunded — however, this is subject to the outcome of the investigation.

To close your account voluntarily, contact us via live chat or email. Please withdraw any available balance before proceeding with the closure.

Section 09
Responsible Gaming Policy

R999 believes betting is for entertainment — not a source of income. We actively promote responsible gaming and provide support for addiction prevention.

Responsible Gaming features available at r999:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Betting Limits: Set your own maximum stake per bet
  • Loss Limit: Betting will be automatically suspended after losses reach a specified amount
  • Cooling-Off Period: Take a break ranging from 24 hours to 30 days
  • Self-Exclusion: Close your account permanently from 6 months onwards

These features are available in your account settings. For more details, Responsible Gaming View page.

Section 10
Dispute Resolution

If a dispute arises between you and r999, it will be resolved through the steps outlined below.

  • Step One: Contact our support team via live chat or email — most issues are resolved right there
  • Step Two: If your issue is not resolved by support, submit a formal complaint — you will typically receive a response within 5 business days
  • Step Three: A complaint may be submitted to r999's licensing authority

In disputes relating to betting outcomes, data recorded by r999 shall be considered final. r999 reserves the right to void abnormal results caused by technical errors.

Section 11
Changes to Terms & Their Effectiveness

R999 reserves the right to amend, modify, or update these Terms & Conditions at any time. When changes are made:

  • Takes effect immediately upon publication on the website
  • For significant changes, notice will be sent to the registered email address
  • Continued use of the platform after any changes constitutes acceptance of the updated terms
  • If you disagree, please close your account and withdraw your balance

If any provision of these Terms is found to be legally invalid, the remaining provisions shall continue in full force. r999's decision is final in all matters of interpretation and enforcement.

Have a question? Help Center Visit or email us at support@r999-baji.com. Our team is always ready to explain any terms in plain, simple language.


Frequently Asked Questions

Most Frequently Asked Questions About KYC Verification & Bonus Terms

You must complete KYC verification before making your first withdrawal at r999. Required documents: (1) Clear photos of both sides of your National ID (NID) or passport — your name, date of birth, and ID number must be clearly visible. (2) A selfie holding your ID document — both your face and the card must be clearly visible together. (3) Proof of ownership of the bKash or Nagad number you used — a screenshot of the SMS confirmation on that number is sufficient. Documents must be submitted by logging into your account and going to "My Profile" or the "Document Upload" section — photos taken directly with your phone camera are accepted. Verification is typically completed within 24 to 48 hours of submission. If you run into any issues during the process, reach out via live chat — a document specialist will assist you.

Wagering requirements must be met before a bonus can be withdrawn — these are detailed in each bonus's terms. The calculation is straightforward: bonus amount × wagering multiplier = total bet amount required. For example, a ৳500 bonus with 10x wagering means you need to place a total of ৳5,000 in bets. This does not have to be done in a single bet — multiple smaller bets count toward the total. Log in to your account and go to the "Bonus" or "Promotions" tab to view a separate progress bar for each bonus, showing clearly how much wagering has been completed and how much remains. Note that not all bets count equally toward wagering — in some cases, only bets on specific markets or at certain odds (typically 1.5 or above) will qualify. Bonuses are generally valid for 7 days; if wagering is not completed within this period, the bonus will be forfeited. Click the "View Terms" link on the relevant bonus for full details.

Have You Read the Terms?

Get Started Safely Today

R999's Terms & Conditions are transparent and straightforward because we believe in accountability. Open an account, complete KYC, and enjoy safe betting.

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If you have questions about the Terms & Conditions: support@r999-baji.com
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