🔒 256-Bit SSL — All Transactions Encrypted 🛡️ Your data is never sold to third parties — r999 ensures 📋 Privacy Policy — Latest Version: January 2026 🔑 Two-factor verification — Enhanced Account Security 📱 Compliant with GDPR and international standards — Data Processing 🔒 256-Bit SSL — All Transactions Encrypted 🛡️ Your data is never sold to third parties — r999 ensures 📋 Privacy Policy — Latest Version: January 2026 🔑 Two-factor verification — Enhanced Account Security 📱 Compliant with GDPR and international standards — Data Processing
Data protection in line with international standards

R999 Privacy Policy — How Your Data Is Collected, Protected & Used

When you create an account at r999, you provide certain personal information. This page clearly explains where that information goes, how it is stored, and under what circumstances it is used. r999 believes your right to privacy is of the utmost importance.

Register Log in Updated: 1 January 2026
What you'll find on this page
  • What Information We Collect
  • Purpose of Data Collection
  • Who can access your information
  • Cookie & Tracking Policy
  • Data retention period
  • Your Rights
  • Sharing Information with Third Parties
  • Complaints & Contact

How r999 protects your information

International-standard protection at every level

256-Bit SSL Encryption

Every page and transaction on r999 is protected by 256-bit SSL encryption. No one can read your data as it travels from your browser to our servers.

Secure Data Storage

Your personal information is stored in an encrypted database. Direct database access is strictly limited to authorised personnel only.

Your Data Is Never Sold

R999 never sells your personal information to third parties. Your data is not shared with advertisers or marketing companies.

Your Data, Under Your Control

At r999, you can view, correct, and request deletion of your personal information. Data portability is also available.

Real-time fraud detection

If a suspicious login or transaction is detected, your account is automatically locked and you are immediately alerted — to prevent any unauthorised access.

Compliance with International Standards

R999's data protection policy follows GDPR and international gaming data protection standards. The licensing authority conducts regular audits.


By using the r999 platform, you are deemed to have accepted this Privacy Policy. This document will inform you r999 What information we collect, why we collect it, and how securely it is kept. This has been written in plain language with Bangladesh betting users in mind.

Section 01
Introduction & Scope

This Privacy Policy applies to the r999 website, mobile app, and all associated digital services. r999 operates under an international gaming license and is obligated to ensure data protection in accordance with its terms.

If you use r999 from Bangladesh, this policy applies to you in full. Since r999's servers run on international infrastructure, your data may be processed outside the country — but always to the same security standards.

In Brief: r999 takes your privacy seriously. Keeping your data secure is our legal obligation — and one we are fully committed to upholding.

Section 02
What Information We Collect

R999 collects only the information that is necessary — nothing beyond that. The data we collect falls into two categories: information you provide voluntarily, and information collected automatically.

What you provide directly:

  • Name, date of birth, and gender — collected at registration
  • Mobile number & email address — for communication purposes
  • Permanent Address — for KYC verification
  • National ID or passport details — for identity verification
  • BKash / Nagad / bank details — for payment processing
  • Content of conversations with the support team

What is collected automatically:

  • IP address & device type
  • Browser & operating system information
  • Session time and activity log on the platform
  • Betting History & Transaction Records
  • Cookies & Local Storage Data
  • Referral Source (how you arrived at the site)
Data Type Reason for Collection Mandatory?
Name & date of birth Identity & Age Verification Yes
Mobile Number Communication & OTP Yes
Payment information Deposits & Withdrawals Yes
IP Address Security & Fraud Detection Automatic
Betting History Service Delivery & Legal Records Automatic
Cookie Data Session Management Manageable in settings
Section 03
Purpose of Data Collection

R999 uses your information only for specific, defined purposes — nothing more than what is necessary. Each purpose is explained in detail below.

For service delivery:

  • Account creation, verification & management
  • Processing betting transactions
  • Deposit & withdrawal settlement
  • Applying Bonuses & Promotions
  • VIP Points Tracking & Rewards Distribution

For security and legal compliance purposes:

  • Compliance with Anti-Money Laundering (AML) Regulations
  • Detecting and preventing fraudulent activity
  • Reporting to licensing authorities
  • Preventing Access by Minors

For Service Improvement:

  • User Experience Analysis & Improvement
  • Identifying & Resolving Technical Issues
  • Personalized offers & recommendations (you can turn these off)

R999 never shares your data with third parties for marketing purposes. We may send you our own promotional messages, but you can turn these off at any time from your account settings.

Section 04
Sharing Information with Third Parties

R999 does not sell your data. However, limited information may be shared with trusted partners as necessary to operate our services. The reason and scope of each such share is outlined below.

Partner Type What Information Is Shared Purpose
Payment Gateway Transaction Information BKash/Nagad payment processing
KYC verification service Identity Information Identity & Age Verification
Fraud Detection IP & Device Information Fraud Prevention
Licensing authority Necessary Records Legal obligations
Law Enforcement Agencies As directed by court order Legal obligations

All partners are contractually required to comply with r999's privacy standards. Their contracts explicitly prohibit using any received data for any other purpose.

Section 05
Cookie & Tracking Policy

R999 uses cookies — but only for session management, security, and platform improvement. No third-party advertising cookies are used.

Types of cookies r999 uses:

  • Essential Cookies: Maintaining login sessions & security — disabling these will prevent the site from functioning
  • Functional Cookies: Remembering your language preference, odds format, and other settings
  • Analytical Cookies: Which pages are visited most, and where issues occur — used to generate platform statistics

Cookies can be managed through your browser settings. However, disabling essential cookies will prevent login and betting from functioning. The same policy applies when using the r999 mobile app.

R999 does not use third-party tracking scripts such as Google Analytics or Facebook Pixel. Your browsing behaviour is never shared with advertisers.

Section 06
Data retention period

R999 retains your information only for as long as it is needed. Where there is no legal obligation to keep it, unnecessary data is deleted after a defined period.

Data Type Retention Period Reason
Account information For as long as the account remains active Service delivery
Transaction Records 5 years Legal & financial regulations
KYC Documents 5 years AML regulations
Betting History 3 years Dispute Resolution
Support conversations 2 years Service Quality Assurance
Log Files 90 Days Security analysis

Even after account closure, data required by law is retained for the legally mandated period. Once that period expires, the data is securely deleted.

Section 07
Your Rights

You have several rights regarding your data on r999. To exercise any of them, please contact our support team.

Right to Access
You have the right to know what information r999 holds about you. A copy will be provided within 30 days upon request.
Right to correct information
You can request corrections to inaccurate or outdated information. Submit a request to support and changes will be made subject to verification.
Right to Erasure
If you close your account, you may request the deletion of any data we are not legally required to retain.
Right to Data Portability
You can request your data in a machine-readable format — useful if you ever decide to move to another platform.
Right to Restrict Processing
You can opt out of your data being used for specific purposes — such as unsubscribing from marketing messages.
Right to Opt Out of Marketing
You can opt out of promotional SMS or emails at any time from your account settings.
Section 08
Protection of Minors' Data

R999 does not provide services to anyone under the age of 18 and does not knowingly collect personal information from minors.

Date of birth is verified at the time of registration. If anyone registers with a false date of birth and this is later confirmed, the account will be immediately closed and all collected data will be securely deleted.

If a parent or guardian suspects their minor child has created an account on r999, please contact support immediately — prompt action will be taken.

Section 09
Security measures

R999 uses multi-layered technology to protect your data. It goes beyond encryption — security is built into every level of our infrastructure.

  • Data-in-Transit: All data is encrypted using TLS 1.3 protocol as it travels from your device to r999's servers
  • Data-at-Rest: All data stored on our servers is protected with AES-256 encryption
  • Access control: Only authorised staff can access the information they need — enforced through a role-based access control system
  • Regular Audits: Annual penetration testing conducted by third-party security specialists
  • Incident Response: Process for notifying authorities and affected users within 72 hours in the event of a data breach
TLS 1.3 Transit Encryption
AES-256 Storage Encryption
Annual Security Audit
72 hours Breach Notification
Section 10
Policy changes & updates

R999 may update this privacy policy as technology evolves, laws change, or the scope of our services expands. In the event of any changes:

  • Updated versions will be published on this page — with the effective date
  • You will be notified via SMS to your registered mobile number or by email of any significant changes
  • Continued use of r999 after any changes will be taken as acceptance of the updated policy
  • You may close your account if you do not agree

Previous versions are available upon request from the support team.

Section 11
Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to r999 through the following channels:

  • Email: privacy@r999-baji.com — routes directly to the Data Protection Officer
  • Live Chat: Available 24/7 on the website — for general enquiries
  • Support Email: support@r999-baji.com

We aim to respond within 30 days of receiving your request. If a complex request requires additional time, you will be notified in advance.

If your issue remains unresolved with r999, you may file a complaint with the licensing authority — the support team can provide details on how to do so.

To learn more about r999's privacy policy Help Center Go to or Terms & Conditions Read it. Reading both documents together will give you a complete understanding of your rights and responsibilities.


Frequently Asked Questions

Frequently asked questions about betting settlement and cricket betting

When a match is cancelled or abandoned at r999, all bets on that match are generally voided and the original stake is returned to your account. However, rules may differ in certain cases. In cricket, if the minimum number of overs has not been completed — such as fewer than 20 overs in an ODI or fewer than 5 overs in a T20 — the match is considered abandoned and all bets are voided. If more than 5 overs have been bowled, the result may be determined using the Duckworth-Lewis method. In football, if a match has not started, all bets are voided. If a match is abandoned before 90 minutes are completed, markets that have already been settled — such as the half-time result — remain settled, while the rest are voided. A summary of the rules for each market is shown on the betting slip. If you have questions about the rules for a specific match, please contact support.

To start cricket betting at r999, log in to your account, go to the Sports Betting section, and select cricket. You'll find a list of ongoing and upcoming matches. Click on any match to view all available betting markets. Common markets include: Match Winner (which team wins), Toss Winner, Innings Run Total (over/under a set number), Top Batsman, Top Bowler, Man of the Match, and Powerplay Runs. In live betting, you can also access ball-by-ball and over-by-over markets — such as runs off the next ball or whether a wicket will fall. Bangladesh cricket matches typically offer the widest range of markets. To place a bet, click on your preferred market, enter your stake, and confirm the betting slip — if you have sufficient balance, your bet will be confirmed instantly.

Safe betting experience

Enjoy peace of mind knowing your privacy is protected

Sign up with r999 and rest assured — your personal data is protected by the highest security standards. We back our commitment to privacy with technology, not just promises.

Data Is Never Sold 256-Bit SSL Protection Your Rights Are Protected
Related Pages
For privacy-related enquiries: privacy@r999-baji.com
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